MUTURIO · 6 OCTOBER 2026
Data deletion
Effective date: 6 October 2026. Version: muturio-2026-10-06-v1. Privacy contact: [email protected].
1. Delete inside the app
In Muturio, use the account deletion route in Profile and settings / My agent. Deletion cannot be undone and requires recent sign-in to verify account ownership. Nothing is deleted until you complete the on-screen confirmation.
2. Request outside the app
Email [email protected] from the address associated with your account with the subject “Muturio account deletion request”. You do not need to reinstall the app. Do not send passwords, verification codes or identity documents in the first message. Additional ownership verification may be requested through a secure method.
3. Scope and exceptions
Deletion covers your authentication account, profile and associated personal posts, drafts, images, messages, interactions and activity records in the active application database. Shared source metadata may remain without your personal attribution; copies already received or republished by other members may remain independently. Support/case records, limited security/moderation audit history, provider logs/backups and payment-provider records may have the purpose-based retention exceptions explained in Privacy. Contact support to ask what remains for your case and request review of continued retention.
4. Sessions and other services
Removing a connection at Google or another provider does not delete your Muturio account. Account deletion does not automatically clear all device storage, provider logs/backups or an external subscription. If you have a paid renewal, cancel it in Billing or contact support before deletion and check the confirmation. Ownership-verified external deletion and privacy requests are handled as soon as possible; KVKK requests are answered within the applicable maximum of 30 days. We explain any lawful exception rather than promising deletion of records we do not control.